FREQUENTLY ASKED QUESTIONS
Check most frequently asked questions here
SHIPPING INFORMATION
HOW LONG DOES IT TAKE TO SHIP MY ORDER?
Domestic orders (UK) are usually shipped within 1-2 business days after placing the order. International orders typically arrive with in 4-12 days depending on the location and UPS running service.
HOW DO I TRACK MY ORDER?
Once your order has been shipped, you will receive a tracking number via email. You can track your order by visiting the shipping carrier's website and entering the tracking number. Domestic orders (UK) we use Royal Mail Services & for international orders we use UPS.
DO YOU SHIP INTERNATIONALLY?
Yes, we offer international shipping. Our list of international shipping is only limited to UPS's services. Please check our shipping page for more information.
GENERAL INFORMATION
WHAT IS YOUR COMPANY ALL ABOUT?
Our company provides top-notch products and services in the field of watch modification. We strive to deliver the best customer experience and constantly innovate to meet the evolving needs of our clients.
WHAT ARE YOUR BUSINESS HOURS?
Our business hours are from 9am to 5pm, Monday to Friday.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept all major credit cards, as well as PayPal.
REFUNDS & RETURNS INFORMATION
WHAT’S YOUR RETURN ADDRESS?
Our return address is 92 Marlborough Road SL37JY Berkshire United Kingdom.
HOW DO I MAKE CHANGES TO AN EXISTING ORDER?
Changes to an existing order can be made as long as the order is still in “processing” status. Please contact our team via email and we’ll make sure to apply the needed changes. If your order has already been shipped, we cannot apply any changes to it. If you are unhappy with your order when it arrives, please contact us for any changes you may require.
CAN I RECEIVE A REFUND?
If you are unhappy with the order you’ve received, you can get a refund. A full refund will be initiated once the product has been returned at distribution unit and a quality check has beem carried out, and it is deemed as re-sellable condition.
WHAT IS YOUR RETURN POLICY?
If you are not satisfied with your purchase, you may return it within 14 days of receipt for a full refund or exchange.
HOW LONG DOES IT TAKE TO SHIP MY ORDER?
Domestic orders (UK) are usually shipped within 1-2 business days after placing the order. International orders typically arrive with in 4-12 days depending on the location and UPS running service.
HOW DO I TRACK MY ORDER?
Once your order has been shipped, you will receive a tracking number via email. You can track your order by visiting the shipping carrier's website and entering the tracking number. Domestic orders (UK) we use Royal Mail Services & for international orders we use UPS.
DO YOU SHIP INTERNATIONALLY?
Yes, we offer international shipping. Our list of international shipping is only limited to UPS's services. Please check our shipping page for more information.
WHAT IS YOUR COMPANY ALL ABOUT?
Our company provides top-notch products and services in the field of watch modification. We strive to deliver the best customer experience and constantly innovate to meet the evolving needs of our clients.
WHAT ARE YOUR BUSINESS HOURS?
Our business hours are from 9am to 5pm, Monday to Friday.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept all major credit cards, as well as PayPal.
WHAT’S YOUR RETURN ADDRESS?
Our return address is 92 Marlborough Road SL37JY Berkshire United Kingdom.
HOW DO I MAKE CHANGES TO AN EXISTING ORDER?
Changes to an existing order can be made as long as the order is still in “processing” status. Please contact our team via email and we’ll make sure to apply the needed changes. If your order has already been shipped, we cannot apply any changes to it. If you are unhappy with your order when it arrives, please contact us for any changes you may require.
CAN I RECEIVE A REFUND?
If you are unhappy with the order you’ve received, you can get a refund. A full refund will be initiated once the product has been returned at distribution unit and a quality check has beem carried out, and it is deemed as re-sellable condition.
WHAT IS YOUR RETURN POLICY?
If you are not satisfied with your purchase, you may return it within 14 days of receipt for a full refund or exchange.
Oops, your search did not match any FAQs